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Keel Toys

Keel Toys is a family run business that has been in existence since 1947. It is currently run by brothers, Richard, David, John and James. Keel Toys is one of the largest designer, importer and exporter of soft toys in the UK with an extensive blue chip customer base. Keel Toys has always been known for its beautiful soft toys and consistency of manufacture we feel that all our toys blend our dedication to quality and value with cutting edge design, creating a mix of familiar favourites and exciting new soft toy creations!

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Feedback for world of bears has been compiled from 562 reviews.

DateProductScoreCustomer Comment
Date:Product:

Jellycat ROY3FX Cordy Roy Fox Medium

Score:
++
Customer Comment:

Free postage, prompt delivery, best price on the web.

Date:Product:

Charlie Bears My First Bear Pebble Grey Large - 2014

Score:
++
Customer Comment:

Excelent communication and quick delivery. great charlis bear

Date:Product:

Keel Toys SW3659 Laying Lion

Score:
++
Customer Comment:

Always prompt service, courteous and proactive when stock not available.

Date:Product:

Charlie Bears Bearhouse Alnwick - 2014+

  • Customer also bought: .... :
  • misc
  • Jellycat FAB6P Fabulous Filly Palomino
Score:
++
Customer Comment:

Fantastic customer service. Really.

Date:Product:

Hansa 3072 Mole

Score:
--
Customer Comment:

Delivery instructions were not followed, birthday missed. I was disappointed and the birthday boy was disappointed too


On 04-Mar-2015 the customer changed their rating and added:
Not a great service

See this exchange on Feefo

On 04-Mar-2015 the supplier responded:
I have checked of our records, and cannot find any correspondance, details of tracking were sent on dispatch to the address stated, The item was dispatched same day, with delivery attempted following day, the item is now being returned to us as not collected. I have left a message today with you. Regards

Joe


On 04-Mar-2015 the supplier responded:
Order placed 11th Feb,
Delivery attempted 12th Feb
Held at local post office 1th feb until 4th March, being returned to us, as unclaimed
Delivered to specified address

Joe