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Steiff Current Editions 2016

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Feedback for world of bears has been compiled from 633 reviews.

DateProductScoreCustomer Comment
Date:Product:

Charlie Bears Plush Edith Bear - 2015

Score:
++
Customer Comment:

The service was excellent, she was boxed and when I opened it you could tell it had been done with loving care, so special . Thank you Elaine x

Date:Product:

Jellycat FW6PP Fuddlewuddle Puppy Medium

Score:
--
Customer Comment:

Took my order, took my money, then just cancelled the order. Avoid. I'll never be using them again.


On 09-Feb-2016 the supplier responded:


I am most confused by this feedback, and implication we have taken monies with no delivery,, Order placed 30th nov, as emailed the Sunday times ran an article on princess charlotte, who was holding a jellycat fuddlewufdle, as a result the UK entire stock sold out in a matter of hours with this unprecendented demand. New stock was not due until January, a reply was received indicating you couldn't wait until after Xmas, so unfortunately due to circumstances beyond our control your order was refunded . The item is now back in stock. This was done on the 1st December in a timely fashion. Please contact customer services if you believe there is an outstanding problem.

Kind regards,

Joe

Date:Product:

Gund 4046473 Itty Bitty Boo No.20 Superhero Boo

Score:
++
Customer Comment:

Excellent service.