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Over 18000 different bears, animals, soft-toys, gifts, past and present, currently in stock.
"World of Bears is great as once you have tried the best, why bother with the rest! - CW Carlisle"

About Us

Elaine and her team at World of Teddy Bears would like to extend an invitation for you to visit her and her many beary friends, over eighteen thousand in fact! Don't be surprised if your breath is taken away as you enter either of her shops. World of Bears is renowned for being the worlds best and biggest teddy bear shop most people will have ever visited. There is something suitable for everyone, from young to old, and something for everyones budget. Both stores have areas dedicated to each major manufacturer, this combined with excellant knowledge makes her stores the leading specialist "teddy bear and friends" retailer in the UK. Most of the range's are on display at our stores, thats all under one roof, giving you the biggest in stock choice in the UK!.

World of Bears
20 Lower Middle Street
Taunton
TA1 1SF
Somerset
United Kingdom

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Please note for trade sales, any special offers or postage offers will not apply. Please contact us for our terms and conditions

Shipping And Handling

Please see our postage page on our homepage..

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 1-2 business days for instock items

Approx. Delivery Times from Date of Dispatch
UK - Special Delivery - 1 Working Days from dispatch
UK - First Class - 1-2 Working Days from Dispatch
Europe - Air Mail - 3-8 Working Days from Dispatch
Rest of World - 8-15 Working Days from Dispatch

We will require proof of delivery so all items will require signature upon delivery.

Most orders will be processed within 5 working days, In the unlikely event the item has sold out, you can
be rest assured its already on order, and should be dispatched to you within 28 days. Where this is not feasible due to supply problems we will let you know.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

Our business is operated from United Kingdom and VAT is added to all orders, and is inclusive within the price shown. Currency of the transaction is GBP, Sterling, £.

Dollars are shown as indicative figure in brackets, however it is upto the purchaser to contact their card issuer to obtain a correct exchange rate, the transaction itself will be made in GBP, Sterling, £.

Where parcels are sent outside the EU, the price remains the same with the VAT portion contributing towards postage and packing. The customer is responsible for all import duties and taxes.
All T&C's are governed under english law.

Credit Card Security

Highly secure with sophisticated fraud screening provided by Actinic Payments (Credit Call)
· 100% PCI DSS level 1 compliant.
· Fraud protection enabled through The 3rd Man, 3D secure, CV2 and AVS.
Please note we do not see your credit card details. For full details please visit https://www.pcisecuritystandards.org

If you are not comfortable with this, either order on-line and send your credit card details.. Ask for an invoice to be sent and then make your payment. Additionally you may phone one of our stores and place the order over the telephone.

Guarantee

We guarantee your satisfaction. Our products come with a 14 day no quibble guarantee, excluding personalied items.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can reach us at World of Bears, 20 Lower Middle Street, Taunton, Somerset, TA1 1SF. Telephone: +44 (1823) 332050,.

Privacy Policy

World of Bears do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

As a consumer your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 14 calendar days for a full refund, including the cost of standard delivery (upgraded delivery will not be refunded). Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. The purchases is responsible for the return costs. Personalised or items made to order are excluded from this policy

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

For international orders the refund excludes actual postal cost and an additional 10% re-stocking fee will also apply.

After this the order will be confirmed with delivery details, along with acceptance of the offer price. In the unlikely event a mistake has been on the price shown, We reserve the right to withdraw the item from sale.

We will not refund the cost of giftwrapping, or personalised products, or your costs in returning the item to us, or for upgraded postage options and other services provided to you in connection with your purchase unless you return the item to us because of an error on our part or because it is defective.

For trade sales, please ask for our trade terms and conditions

Remittance Terms

Easy Purchases - If you have chosen layaway you will be entering into a binding contract to complete payments iaw the agreement. The first payment will act as a deposit and is non-refundable if you choose to terminate the agreement, and any remaining balance will be issued as a credit note. Full details are on the layaway screen.

Deposits - are non-refundable and secure the bear, at management discretion we may allow the deposit to be allocated to another purchase,

PayPal - Please note PawPrints are not collected on purchases made with PayPal, and are only accrued on payments made, cancelled orders where refunds are issued may result in the PawPrint balance and issued vouchers where PawPrints where collected for the refund being voided.

Pawprints - these are not collected on sale or offer items

Recently Viewed

Feedback for world of bears has been compiled from 564 reviews.

DateProductScoreCustomer Comment
Date:Product:

Jellycat ROY3E Cordy Roy Elephant Medium

Score:
++
Customer Comment:

Great customer service and prompt delivery. Just placed another order this week.

Date:Product:

Hansa 3245 Guinea Pig

Score:
++
Customer Comment:

Very pleased to have found your website and your excellent quality products. I will be shopping with again . Thankyou

Date:Product:

Gund 021030 My First Teddy - Large Pink

Score:
++
Customer Comment:

Prompt and answered my questions before purchasing. What I would call Grrrrrreat service.