About Us Elaine and her team at World of Teddy Bears would like to extend an invitation for you to visit her and her many beary friends, over eighteen thousand in fact! Don't be surprised if your breath is taken away as you enter either of her shops. World of Bears is renowned for being the worlds best and biggest teddy bear shop most people will have ever visited. There is something suitable for everyone, from young to old, and something for everyones budget. Both stores have areas dedicated to each major manufacturer, this combined with excellant knowledge makes her stores the leading specialist "teddy bear and friends" retailer in the UK. Most of the range's are on display at our stores, thats all under one roof, giving you the biggest in stock choice in the UK!.
World of Bears
20 Lower Middle Street
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
Sizes are approximate, and colours may vary from those provided, if you are after a match to an existing product or for a special requirement please contact us before placing your order to ensure your receive the correct product.
We accept credit card payment and PayPal. If you are shopping from outside United Kingdom or anywhere else, place your order and your credit card company will convert the transaction to your own currency.
We accept Visa and Mastercard.
When placing an order on-line this is treated as an offer for the goods, shortly after placing an offer on-line an automatic copy will be sent by email. After this the order will be confirmed with delivery details, along with acceptance of the offer price through the payment of the monies due. We reserve the right to withdraw products at any time.
Shipping And Handling Please see our postage page on our homepage..
Delivery Schedule Approx. Delivery Times from Date of Dispatch(we usually process orders within 1-5 working days from receipt for in stock items):
UK - Special Delivery - 1-2 Working Days from dispatch
UK - First Class - 2-5 Working Days from Dispatch
UK - Second Class - 4-10 Working Days from Dispatch
Europe - Air Mail - 3-8 Working Days from Dispatch
Rest of World - 8-15 Working Days from Dispatch
We will require proof of delivery so all items will require signature upon delivery.
Most orders will be processed within 5 working days, In the unlikely event the item has sold out, you can
be rest assured its already on order, and should be dispatched to you within 28 days. Where this is not feasible due to supply problems we will let you know. Please also note that the website shows stcok status, PRE-ORDER, DELIVERY 2-3 WEEKS, or ADD TO CART (IN STOCK).
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait and if we cannot deliver the item within 28 days.
Tax Charges Our business is operated from United Kingdom and VAT is added to all orders, and is inclusive within the price shown. Currency of the transaction is GBP, Sterling, £.
Dollars are shown as indicative figure in brackets, however it is upto the purchaser to contact their card issuer to obtain a correct exchange rate, the transaction itself will be made in GBP, Sterling, £.
Where parcels are sent outside the EU, the price remains the same with the VAT portion contributing towards postage and packing. The customer is responsible for all import duties and taxes.
All T&C's are governed under english law.
Credit Card Security Highly secure with sophisticated fraud screening provided by Actinic Payments (Credit Call)
· 100% PCI DSS level 1 compliant.
· Fraud protection enabled through The 3rd Man, 3D secure, CV2 and AVS.
Please note we do not see your credit card details. For full details please visit https://www.pcisecuritystandards.org
If you are not comfortable with this, either order on-line and send your credit card details.. Ask for an invoice to be sent and then make your payment. Additionally you may phone one of our stores and place the order over the telephone.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us World of Bears, 20 Lower Middle Street, Taunton, Somerset, TA1 1SF. Telephone: +44 (1823) 332050,.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
d. E-Newsletters, and sending of promotions
e. Where you did not complete your registration/transaction we may enquire to improve our online operations
Returns Policy We guarantee your satisfaction. All of our merchandise comes with a 7 day money back guarantee. If you are not completely satisified please contact The World of Bears for a returns reference within 7 days of receiving the order, and send the goods back to us for a refund.
For international orders the refund excludes action postal cost and an additional 10% re-stocking fee will also apply.
After this the order will be confirmed with delivery details, along with acceptance of the offer price. In the unlikely event a mistake has been on the price shown, We reserve the right to withdraw the item from sale.
We will not refund the cost of giftwrapping, or personalised products, or your costs in returning the item to us, or for upgraded postage options and other services provided to you in connection with your purchase unless you return the item to us because of an error on our part or because it is defective.
Remittance Terms Easy Purchases - If you have chosen layaway you will be entering into a binding contract to complete payments iaw the agreement. The first payment will act as a deposit and is non-refundable if you choose to terminate the agreement, and any remaining balance will be issued as a credit note. Full details are on the layaway screen.
Deposits - are non-refundable and secure the bear, at management discretion we may allow the deposit to be allocated to another purchase,
PayPal - Please note PawPrints are not collected on purchases made with PayPal, and are only accrued on payments made, cancelled orders where refunds are issued may result in the PawPrint balance and issued vouchers where PawPrints where collected for the refund being voided.
Pawprints - these are not collected on sale or offer itemsd