World of Teddy Bears
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Over 18000 different bears, animals, soft-toys, gifts, past and present, currently in stock.
"World of Bears is great as once you have tried the best, why bother with the rest! - CW Carlisle"

About Us

Elaine and her team at World of Teddy Bears would like to extend an invitation for you to visit her and her many beary friends, over eighteen thousand in fact! Don't be surprised if your breath is taken away as you enter either of her shops. World of Bears is renowned for being the worlds best and biggest teddy bear shop most people will have ever visited. There is something suitable for everyone, from young to old, and something for everyones budget. Both stores have areas dedicated to each major manufacturer, this combined with excellant knowledge makes her stores the leading specialist "teddy bear and friends" retailer in the UK. Most of the range's are on display at our stores, thats all under one roof, giving you the biggest in stock choice in the UK!.

World of Bears
20 Lower Middle Street
Taunton
TA1 1SF
Somerset
United Kingdom

Find us on the map:

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa, MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post. Please note Paypal payments are immediate.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice upon shipping. We have included this term to protect us in the case that a mistake has been made in pricing, i.e. we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

All measurements unless otherwise stated are head to toe, and all pictures are library pictures. Due to the handmade nature of these products expressions and detailing can vary. If you require further details on sizes or actual pictures please contact us before picture.

SELECT SHIPPING / DELIVERY OPTIONS:

Items are marked that come with Steiff boxes and pullstring bags

Delivery Schedule

UK Standard Tracked within 5 working days
UK Priority Tracked 2 working days
World-Wide, AirMail (upto 2kg), 5-15 working days from dispatch

Priority in stock orders are generally processed by 2pm on working days, any problems on availability we will email you.

Please note these are estimated times only, and during severe weather or busy periods are subject to taking longer

Mail is collected from us working days only, so if you get a dispatch notification on a non-working day, it is all packed up ready for next working day collection.

We will require proof of delivery so all items whih may signature upon delivery.

In the unlikely event the item has sold out, you can be rest assured its already on order, and should be dispatched to you within 28 days. Where this is not feasible due to supply problems we will let you know.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Tax Charges

Our business is operated from United Kingdom and VAT is added to all orders, and is inclusive within the price shown. Currency of the transaction is GBP, Sterling, £.

Where parcels are sent outside the EU, the price remains the same with the VAT portion contributing towards postage and packing. The customer is responsible for all import duties and taxes.
All T&C's are governed under english law.

Credit Card Security

Highly secure with sophisticated fraud screening provided by Actinic Payments (Credit Call)
· 100% PCI DSS level 1 compliant.
· Fraud protection enabled through The 3rd Man, 3D secure, CV2 and AVS.
Please note we do not see your credit card details. For full details please visit https://www.pcisecuritystandards.org

Privacy Policy

World of Bears do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

If you’ve changed your mind about keeping your purchase, please return it, at your cost, in its original condition with proof of purchase and we’ll exchange or refund it. Unless faulty, this should be within 30 days of receiving your order. By original condition, we’d expect this to mean that you’ve kept packaging and labels, and that the item and packaging is undamaged and unused.

We will not refund the cost of giftwrapping, or personalised products, or your costs in returning the item to us, or for upgraded postage options and other services provided to you in connection with your purchase unless you return the item to us because of an error on our part or because it is defective.

Any goods returned should be in saleable condition, with labels attached, all packaging, and certificates where supplied, ie in the condition that you received them and not contaminated.

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For trade sales (to businesses, paid by business cards, business paypal, personnel card, volume sales and multiple items) all sales are final. Any shortages must be reported within 24 hours of receipt. Any returns subject to agreement,

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