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Steiff Repair Service

Your favourite toy in no longer in top condition and you want to have it brushed up or repaired?\n
Does your Steiff Ted have a wonky eye? a loose arm? or thread bare paw pads? ... if so, send your loved one back to Steiff with your Bears needs and send to the address below. Do not forget to attach your contact details too, so that Ted can be safely returned home to you.

Margarete Steiff GmbH Repair Service
Richard-Steiff-StraBe 4 89537 Giengen

E-Mail: info@steiff.de
Hotline: +49 (0)1805 131 100 (0,10 Pfd / Min.)


** To ensure you get much needed cuddles in these extraordinary times our bear cubs are working hard to dispatch your orders made online. As there is disruption in the delivery network your cuddles maybe delayed. Please note it appears the routing of parcels has changed **
** Please select the delivery option you require, noting there are no SLA's on these methods due to current circumstances. **
** To minimise contact, packages that are too big to be posted through the letterbox will be left outside the door, this is deemed as being delivered, all packages are GPS tracked. Please ensure someone is available to accept the delivery. **

Further Details of our COVID-19 response here