
4.92 based on 20698 reviews
Service was great, the only problem I had was that I ordered a Bashful Jellycat that was shown as in stock on their website, completed the purchase and then the next day received an email stating that in fact the item wasn't in stock. They apologised so I was happy with that and just chose another colour. Was impressed that they gave a personal service and tried to call me to inform me before emailing me - that shows good customer service. But 4 stars from me as the website should have been updated to show correct stock.
I think it's lovely. Hope my new grand-daughter will feel the same.
Excellent customer service. Will certainly be buying from World of Bears again.
Great service
Even though World of Bears was out of stock of my devil at time of order, they made sure that a direct delivery was made from Hansa. very thoughtful to do this.