
4.92 based on 20940 reviews
Very quick FREE delivery. Perfect!
⭐️ 1‑Star ReviewI am extremely disappointed with my experience at World of Bears.I purchased the wrong Jellycat teddy and returned to the shop within two minutes of the purchase to ask for a simple exchange, Despite this, I was flatly refused and met with behaviour that I found rude, unhelpful, and unprofessional.It is genuinely shocking that a shop selling children’s toys would show such a complete lack of flexibility and basic customer service over a straightforward exchange made moments after purchase. There was no attempt to be accommodating or understanding—just an unwelcoming attitude and rigid, unreasonable policies.I usually make a point of supporting small independent businesses, but this experience has put me off completely. I will not be returning and would not recommend this shop to others based on the poor customer service I received.A real shame, as this could have been resolved easily with a bit of common sense and courtesy.
fantastic item, extremely quick delivery, item very well packaged so their was no risk of damage to item or the corners of the box. have already recommended you to friends and family.
Excellent service! Good communications and very quick delivery. Items ordered as described and great quality. Thanks